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Larry Slattery

@larryslattery

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Clinical workflow specialist at Optum supporting Athena EHR and improving clinic workflows.

United States

Message

At Optum (formerly Corvallis Clinic), I document and map clinic workflows to identify variations and opportunities for improvement. I support Athena EHR and API software interfaces, and create educational resources that help staff adopt digital documentation.

I also troubleshoot user and network issues and provide workflow guidance for Athena EHR. I develop standardized workflow documents and facilitate onboarding and training for hospital staff.

At Open Dental Software, I assisted customers with technical issues and documented support processes. I also remotely configured servers, network equipment, and PCs for dental practices.

At Samaritan Health Services, I led Epic EHR training and created educational videos and tipsheets. My workflow improvement projects increased departmental efficiency by 20%, and my instructional materials decreased support calls by 40%.

Experience

Work history, roles, and key accomplishments

Current

Associate Systems Management Analyst

Current

Optum

Jan 2025 - Present (1 year 10 months)

Documenting and mapping workflows to identify improvement opportunities, providing support for Athena EHR and API interfaces, and developing educational resources. Responds to customer requests and performs analysis and troubleshooting for hardware, software, and network issues.

Athena EHR APIs Workflow Mapping Troubleshooting Hardware Software Networking Video Conferencing Printing Scanning Remote Access Training Instructional Design Cross Functional Collaboration Project Leadership

Software Support Specialist

Open Dental Software

Sep 2021 - Oct 2022 (1 year 1 month)

Assisted customers with technical issues, created detailed documentation for support processes, and provided multinational support to private dental offices. Collaborated with cross-functional teams to triage and resolve complex issues, including remote configuration of servers and network equipment.

Technical Support Documentation Customer Service Remote Support Network Configuration Server Configuration Troubleshooting Cross Functional Collaboration

Clinical Workflow Specialist II

Samaritan Health Services

Dec 2013 - May 2019 (5 years 5 months)

Led training sessions for hospital staff on Epic EHR, produced educational video content and tipsheets, and provided troubleshooting and workflow guidance. Led workflow improvement projects that increased departmental efficiency by 20% and trained over 200 staff, reducing onboarding time by 25%.