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Larissa CarvajalLC
Open to opportunities

Larissa Carvajal

@larissacarvajal

Bilingual Claims Adjuster with 5+ years investigating and settling complex insurance claims.

United States
Message

What I'm looking for

I’m looking for a claims role where I can investigate and resolve complex cases, detect fraud, and negotiate fair settlements—while maintaining a customer-first approach in a high-volume, detail-driven environment.

I am a Bilingual Claims Adjuster with over 5 years of experience investigating, evaluating, and settling complex insurance claims. I have a proven track record managing a high-volume caseload of 100+ claims while maintaining a 95% customer satisfaction rating, and I’m adept at detecting fraudulent activity and analyzing policy coverage to negotiate fair settlements in accordance with regulatory guidelines.

My background also strengthens my claim effectiveness through adjacent work in risk and case support. I have conducted data analysis to support underwriting teams, reviewed witness statements and legal documents to assess liability, and contributed to grant and family unification panels by evaluating applications against predefined criteria and federal policies—plus supporting legal preparation through research, documentation, and court e-filing.

Experience

Work history, roles, and key accomplishments

WW
Current

Resort Operations Support Concierge

Walt Disney World

Jan 2023 - Present (3 years 6 months)

Provide high-level guest and operational support and coordinate scheduling updates and operational workflows across multiple resorts. Maintain guest concerns with professionalism and discretion in a dynamic hospitality environment.

AF
Current

Federal Grant Review Panel Member

Administration for Children and Families

Jan 2022 - Present (4 years 6 months)

Assess grant applications using predefined criteria, including project feasibility, budget justifications, and program objectives. Participate in panel conference calls and submit written comments to support scoring and funding recommendations.

EM
Current

Liability Claims Processor

E.A. Servicios Migratorios

Jan 2018 - Present (8 years 6 months)

Conduct research on claims information and provide data analysis to support underwriting teams, reviewing witness statements, police reports, and legal documents to assess liability. Document evidence and support legal preparation for disputes while managing complex insurance claim investigations and settlement activities.

TG

ACF/ORR Unification Specialist

The Providencia Group

Jan 2023 - Jan 2025 (2 years)

Coordinate direct contact and communication between unaccompanied child refugees and their family members while minors are in ACF/ORR care. Evaluate sponsor applications for compliance with federal policies to support safe release and family reunification.

Education

Degrees, certifications, and relevant coursework

University of Central Florida logoUF

University of Central Florida

Bachelor of Arts, Risk Management

2018 -

Activities and societies: Conducted research on claims information and provided data analysis (e.g., supporting underwriting teams with analysis across 110 topics).

BA studies in risk management/liability claims while conducting research on claims information and providing data analysis to support underwriting teams.

Tech stack

Software and tools used professionally

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