Open to opportunities

Priscilla Lança

@priscillalana

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Dedicated English teacher with extensive administrative experience.

Brazil

Message

What I'm looking for

I seek a role that values collaboration and offers opportunities for professional growth.

As a passionate educator with a Bachelor's degree in Letters, I have dedicated my career to teaching English and supporting students in their learning journeys. With over eight years of experience in administrative roles, I have honed my skills in planning and implementing effective lesson plans for both online and in-person classes. My commitment to student success is reflected in my ability to monitor progress through assessments and provide personalized guidance to those facing challenges.

Throughout my career, I have worked in various sectors, including customer service and technical support. My role as a bilingual attendant at Localiza Rent a Car allowed me to develop strong problem-solving skills while ensuring customer satisfaction. I am adept at using multimedia strategies in my teaching and have experience in preparing standardized tests to evaluate student performance. My goal is to create a motivating and supportive learning environment for all my students.

Experience

Work history, roles, and key accomplishments

Professor de Inglês

Cultura Inglesa

Feb 2022 - Jul 2023 (1 year 5 months)

Atuei como professora de inglês, planejando e implementando aulas online e presenciais. Acompanhei o progresso dos alunos através de exames e tarefas avaliativas, além de oferecer suporte a alunos com dificuldades.

Acompanhamento Pedagógico

Professora de Inglês

Number One Idiomas

Sep 2015 - Feb 2020 (4 years 5 months)

Preparei e implementei planos de aulas para empresas multinacionais, utilizando estratégias de multimídia e avaliando o desempenho dos alunos com testes padronizados.

Desempenho

Atendente Bilingue

Localiza Rent a Car S/A

Dec 2014 - Apr 2015 (4 months)

Atuei em customer success e pós-vendas, gerenciando problemas relacionados a aluguéis de carros e garantindo a satisfação do cliente através de suporte rápido e empático.

Pós Vendas

Atendente de Suporte Técnico

Infosys

May 2013 - Dec 2014 (1 year 7 months)

Realizei análises técnicas e diagnósticos de problemas de hardware e software, além de monitorar a qualidade do atendimento e emitir relatórios técnicos.

Relatórios