Lara Ja

Actively sourced and recruited multilingual professionals across Europe, focusing on Customer Service, Sales, and Marketing roles. Managed the entire recruitment cycle, including relocation support and onboarding follow-up.

Delivered high-quality English instruction tailored to Cambridge exam preparation (A1–C2 levels), focusing on speaking, writing, listening, and reading skills. Assessed student progress and provided targeted feedback to support exam readiness and language proficiency.

Managed full-cycle recruitment and employer branding in collaboration with department heads. Coordinated interviews and evaluation processes, promoting a positive candidate experience.

Developed growth strategies, marketing campaigns, and brand communication for e-commerce operations. Managed online sales channels and customer engagement initiatives.

Managed check-in procedures for domestic and international flights, ensuring smooth passenger flow and adherence to airline regulations. Provided customer service and resolved passenger inquiries efficiently.

Monitored client accounts and negotiated contracts to achieve sales targets and foster strong client relationships. Developed strategies to expand business opportunities and improve client satisfaction.

Ensured passenger safety and comfort during flights, adhering to strict aviation regulations. Managed crew performance and resolved conflicts to maintain a harmonious and efficient cabin environment.

Completed a Master's Degree in Human Resources, Employment & Organization. This program provided in-depth knowledge of HR practices, employment law, and organizational development.

Obtained a Bachelor's Degree in Foreign Languages and Intercultural Mediation. The curriculum focused on developing proficiency in multiple languages and understanding diverse cultural contexts.

Completed a Project Management Course through Coursera. This course covered essential project management methodologies and tools.

Achieved the European Computer Driving Licence (ECDL). This certification demonstrates proficiency in essential computer skills and applications.

Grade: C1

Obtained an IELTS Certificate at Level C1 in English. This demonstrates advanced proficiency in the English language across all four skills.

Grade: B2

Achieved DELF B2 certification for French Language from Alliance Française. This certifies an intermediate-advanced level of French proficiency.

Grade: B1

Completed Goethe Institut B1 for German Language. This indicates an intermediate level of proficiency in the German language.

Earned TEFL Teaching Certification. This qualification prepared me to teach English as a foreign language to non-native speakers.