At Push Call Center, I provide customer support through chat, email, messaging platforms, and voice channels. I handle account updates, renewals, order tracking, and customer requests.
I previously supported customers at COS with account access, login issues, subscriptions, and billing inquiries for digital streaming services. I resolved technical issues and guided customers through troubleshooting steps over chat and email.
I'm continuing self-paced training in IT Support, Help Desk Foundations, troubleshooting techniques, customer service operations, and ticketing systems.
