Landon Hutchinson

I’m an IT Support Engineer with over 2 years of experience providing technical support in the Information Technology Services industry. I focus on fast, reliable resolution of real-world issues while keeping service access uninterrupted.

At Clearlink, I resolved 30–40 support tickets daily for 1,000+ corporate staff and hundreds of international sales agents across 5 countries. I also partnered with telecom providers (T-Mobile, AT&T, DISH, Windstream) to resolve escalations and support Salesforce operations tied to millions in monthly revenue.

I streamline onboarding by automating account provisioning workflows, reducing setup time by 50% and supporting 20–30 new hires per month. I also manage local development environments using WSL, PowerShell, and Ubuntu to execute commands, manage files and users, and interact with services from the command line.

I contribute to secure operations by configuring Azure Sentinel to display global attack data (including RDP brute force) by physical location and magnitude. Working with the SysAdmin team, I help manage 1,200+ employee devices and accounts, ensuring 99% uptime and compliance with company security standards.