Lakshya Jangir
@lakshyajangir
IT student and customer-support professional skilled in web, AI and data workflows.
What I'm looking for
I am a tech-savvy, detail-oriented IT student with hands-on experience building user-friendly websites, managing social media performance, and integrating AI tools to streamline workflows. I led teams to improve efficiency and delivered measurable results in engagement and automation.
As a team leader at Indori Artist, I directed website design, campaign coordination, and data-driven social media strategies that enhanced brand reach and reduced manual tasks by 50% through AI integration. In my current role at Taskus, I collaborate with cross-location teams to resolve client tickets, manage administrative panels, and ensure HIPAA-compliant handling of patient data.
I bring strong communication, analytical thinking, and problem-solving abilities, with experience in customer support across chat, email, and voice channels. I am adaptable, self-motivated, and focused on improving digital presence and operational accuracy in fast-paced, remote environments.
Experience
Work history, roles, and key accomplishments
Collaborated with US and Canada teams to resolve client tickets and healthcare operational issues, investigated and corrected patient data errors, and maintained HIPAA-compliant processes and documentation.
Team Leader
Indori Artist
Jan 2023 - Oct 2024 (1 year 9 months)
Led design and development of user-friendly websites and integrated AI tools to streamline workflows, reducing manual tasks by 50% and improving team efficiency and online engagement.
Education
Degrees, certifications, and relevant coursework
CBSE Board (12th Grade, PCM)
12th Grade (PCM), Physics, Chemistry, Mathematics
Completed 12th Grade with focus on Physics, Chemistry, and Mathematics under the CBSE Board in 2021.
CBSE Board (10th Grade)
10th Grade, General Secondary Education
Completed 10th Grade under the CBSE Board in 2018.
Malwa Institute of Technology
Bachelor of Technology, Information Technology
2022 -
Pursuing Bachelor of Technology in Information Technology; enrolled in 2022 and currently on a break from studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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