Antony Raj

Managing a team of 10 knowledge professionals, ensuring high-quality work output and adherence to project timelines. Responsible for training, establishing onboarding processes, and maintaining documentation. Collaborates with other departments to ensure a cohesive onboarding experience.

Developed and maintained quality assurance policies to ensure compliance with standards. Conducted quality audits and mentored junior QA professionals, while gathering client feedback to enhance processes.

Conducted online research, evaluated sources for credibility, and ensured the quality of research outputs. Maintained databases and communicated findings to stakeholders.

Researched and identified potential customers, developed strategies for customer attraction, and maintained ongoing communication to nurture leads.

Gathered information on various topics using online resources, developed strategies for customer attraction, and maintained communication with potential customers.

Led a team to meet project targets, ensured client requirements were documented, and mentored team members while managing attrition and absenteeism.

Collected executive information based on client requirements, conducted refresher sessions, and maintained data accuracy through validation.

Maintained project plans and schedules, documented meeting actions, ensured deadlines were met, and provided administrative support.