lakshmipathinaidu peteti

Hello and welcome to my LinkedIn profile! Technology Analyst with 5 years at Infosys, specializing in Linux production support for banking and financial services environments. Experienced in incident, problem, and change management, root cause analysis, and SQL querying in SLA-driven, 24/7 production setups.

I manage 50+ Linux application servers, troubleshoot end-to-end issues across Linux, IBM WebSphere, databases, and network paths, and support 3-tier web applications to maintain high availability and resiliency. I also contribute to patching, configuration management, release validation, and disaster recovery, with strong documentation and knowledge-sharing practices using Confluence

Certifications

Red Hat System Administration I (RH124) V8.2

ITIL V4 Foundation Certified by Infosys

AWS Certified Cloud Practitioner

AWS Certified AI Practitioner

AWS Certified Solutions Architect Associate

AWS Certified Machine Learning Engineer – Associate

SQL Fundamentals Badge by Accenture

TCS ION Career Edge - Young Professional

MySQL & Oracle SQL Explorer Badge by Oracle University

Infosys Certified Business Communication Level 5

English Proficiency Certified by The British Council & Cambridge University

Hindi proficient: DBHP certified

Soft Skills:

Communication

Efficient Email Writing

Mentoring

Time Management

Team Player

GEN AI Prompting

Technical Skills:

Linux systems administration (RHEL 8.2, patching, configuration management, release validation)

SQL & relational databases (MySQL querying)

Incident, problem & change management (ITIL v4, SLA-driven support, BMC Remedy, Jira workflows)

Root cause analysis & post-incident review with clear documentation

Application & middleware support (IBM WebSphere, 3-tier web applications in banking/financial services)

Observability & monitoring (Grafana, Splunk, Red Button load balancer)

Knowledge management & documentation (Confluence, critical data and RCA documentation)

AWS cloud and AI fundamentals

Python scripting