Open to opportunities

Laila Zaben

@lailazaben

Message

I coordinate HR, administrative, and project work for remote teams.

Zimbabwe

Message

What I'm looking for

I'm seeking a remote administrative or HR role where I can contribute my organizational, project coordination, people management, and bilingual communication skills.

I've launched and managed PolishedPagesCV on Etsy, creating tailored ATS-optimized resumes while independently handling client communication, order fulfillment, branding, and customer service.

With a Business Management degree focused on Human Resources and a minor in International Relations, I've developed strategic business plans, coordinated hospital renovation project planning, and researched comparative labor law. I bring bilingual English-Arabic communication, organized administrative support, and practical HR knowledge to remote administrative or HR work.

Experience

Work history, roles, and key accomplishments

Current

Founder & Resume Consultant

Current

PolishedPagesCV

Jan 2023 - Present (3 years 10 months)

Launched and managed an independent resume writing and career consulting business on Etsy, designing tailored, ATS-optimized resumes for clients across multiple industries. Managed client communication, order fulfillment, branding, and customer service independently.

Resume Writing Client Communication Customer Service Etsy Platform Management Branding Time Management Self Motivation

Education

Degrees, certifications, and relevant coursework

Birzeit University

Bachelor of Business Management, Business Management

2021 - 2025

Activities and societies: Active member of the Faculty of Business & Marketing Club; Active member of the College Elections Club; Volunteered in the Administrative Department of the college.

Pursued a Bachelor of Business Management with a concentration in Human Resources and a minor in International Relations. Actively participated in the Faculty of Business & Marketing Club and the College Elections Club, and volunteered in the college's Administrative Department.