Ara Aina Ocampo
@araainaocampo
Senior human resources and administrative professional, blending HR business partnering with customer service and digital support.
What I'm looking for
I’m a human resources and administrative services professional with more than eight years of cumulative experience supporting internal and external clients—employees, partners, and customers—while also delivering digital marketing and creative services. I’m known for exceptional written and verbal English communication skills and a strong attention to details.
In my recent role as a Human Resource Business Partner Officer at Sagility, I reviewed and approved citation and disciplinary action forms, facilitated HR talks and focus group discussions, and handled administrative hearings. I also worked end-to-end through HRIS separation, triggered separation processes, and attended to employees’ daily concerns via email, chat, and onsite; earlier, I built operational support as an Executive Assistant/Virtual Assistant through sales reporting, email management, Shopify order fulfillment, payroll and timekeeping, and SOP creation.
Experience
Work history, roles, and key accomplishments
Freelance Executive Assistant
The QG
Jun 2024 - Feb 2025 (8 months)
Managed daily, weekly, and monthly sales reports, handled email management, and responded to customer queries. Supported customer outreach via Zenoti, processed Shopify order cancellations and fulfillment (including digital gift cards), and created SOPs; also handled payroll/timekeeping, appointment scheduling, and Canva graphics.
Education
Degrees, certifications, and relevant coursework
Ara Aina hasn't added their education
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Availability
Location
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