Laila McKellar

I began working in the Director's Office on Temple University's Ambler campus as a work study assistant. My daily tasks included calendar and mail management, documenting daily tasks to create a training guide for future personnel, conducting research as preparation for future campus events and programs, collaborated with multiple departments to further prepare for upcoming campus events.

Assisted my mentor in teaching a virtual 11th grade US History class as part of the training required to earn a paraprofessional certification. Worked with classroom teachers to provide an engaging learning environment for 35 students. Assisted teachers with lesson preparation and curriculum implementation. Arranged and led academic and study activities for students.

I participated in a temporary position with Prince Georges County for teens in the community. During my time in this position, I completed a self-paced online course that offered training content and tailored coaching builds high-performance skills to increase success in school, work, and life.

Updated customers on any new promotions. Handled the cash register, greeted customers, and dealt with cash and credit card payments. Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers. Promoted a positive atmosphere and went above and beyond to ensure customers received satisfactory food and service.