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Laetitia MarajhLM
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Laetitia Marajh

@laetitiamarajh

Contact Centre Agent at The Unlimited International, supporting customers through voice and chat.

South Africa
Message

At The Unlimited International, I provide customer service, technical support, and billing assistance through voice and chat.

Before that, I was a Contact Centre Agent at Concentrix, handling customer service, billing, and complaints management for a US-based retail client. At Nutun Cx and Kura, I supported UK campaigns and a UK retail client with customer care, sales, billing, and complaints management.

I also worked as a Counter Assistant at PostNet Pavilion- Geovic Trading Pty(Ltd), handling print shop operations including printing, copying, scanning, and data entry. At Talksure Trading Pty(Ltd), I worked as a Call Centre Agent on lead generation for local insurance campaigns.

Experience

Work history, roles, and key accomplishments

TI
Current

Contact Centre Agent

The Unlimited International

Oct 2025 - Present (1 year 1 month)

Handled customer service, technical support, and billing through voice and chat support.

FG

Sales Agent

Fusion Global

Jun 2026 - Sep 2026 (3 months)

Worked as a lead generation agent for a debt consolidation company.

PL

Counter Assistant

PostNet Pavilion - Geovic Trading Pty (Ltd)

Feb 2020 - Sep 2020 (7 months)

Performed print shop operational duties including printing, copying, scanning, laminating, binding, developing photos, reception, data entry, cashier, sales associate, and logistics services.

MG

Sales Associate

MRP Gateway

Nov 2019 - Dec 2019 (1 month)

Casual work in a newly revamped clothing store.

TL

Call Centre Agent

Talksure Trading Pty (Ltd)

Jan 2019 - Jun 2019 (5 months)

Handled lead generation for local insurance campaigns.

Education

Degrees, certifications, and relevant coursework

SC

South African Business Council

Pastel Accounting Course V18, Accounting

2018 - 2018

Completed the Pastel Accounting Course V18.

NS

Newlands East Secondary

Grade 12 Diploma, General

2013 - 2017

Completed Grade 12 with a Diploma Pass, studying Accounting, Biology, and Physical Science.

Tech stack

Software and tools used professionally

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