Open to opportunities

Lady Sesy D-W

@ladysesyd-w

Message

Proactive Executive Assistant and HR professional driving operational efficiency.

Ghana

Message

What I'm looking for

I seek a role where I can support executive operations and HR functions, improve processes, and grow within a collaborative, people-focused organization.

I am a proactive Executive Assistant and HR professional with over five years of experience supporting executive operations, HR processes, and client relations. I manage scheduling, document drafting, travel coordination, onboarding, payroll support, and data management while acting as the first point of contact for stakeholders.

My background includes streamlining executive workflows, improving customer service systems, and enhancing client reporting at organizations including Damata Estates Limited, King Edward Lodge, and the Ministry of Trade and Industry. I bring strong communication, bilingual capability (English & French), and a focus on confidentiality and organizational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Damata Estates Limited

Feb 2023 - Present (2 years 11 months)

Provide comprehensive remote and on-site executive and administrative support including scheduling, document drafting, travel coordination, and client liaison, improving operational efficiency and report accuracy.

Executive Support Calendar Management Travel Coordination Google Workspace Microsoft Office Data Entry Client Relations Virtual Assistance

HR Officer

King Edward Lodge

Mar 2021 - Dec 2022 (1 year 9 months)

Managed recruitment, onboarding, payroll, and performance evaluation while leading customer service training that improved client satisfaction and streamlined HR operations.

Recruitment Onboarding Payroll Customer Service

Front Desk Executive

King Edward Lodge

Sep 2018 - Aug 2019 (11 months)

Delivered front desk services, managed guest relations, and resolved issues proactively to enhance guest satisfaction and service quality.

Guest Service Front Desk Operations Customer Relations Communication Scheduling Records Management

Client Service Representative

Ministry of Trade and Industry

Sep 2017 - Jul 2018 (10 months)

Provided client support, prepared management reports, and conducted daily media reviews and briefings for senior officials to support informed decision-making.

client support Reporting Briefing Preparation Information Management CRM Communication