Akosua Boakye Yiadom
@akosuaboakyeyiadom
I am an organized administrative professional with 4+ years supporting executives, HR, and client services.
What I'm looking for
I am a resourceful administrative professional with over four years' experience in client service, front-desk coordination, HR support, and operations management.
At SAQS Healthcare Services I acted as HR and personal assistant to the General Manager, overseeing recruitment, onboarding, staff records, schedules, and disciplinary coordination. I regularly prepared reports and presentations and served as the first point of contact for clients and visitors.
Previously I managed scheduling, bookings, conference logistics, and maintained accurate digital and physical filing systems at Modello Services, and supported expatriate staff with travel and visa arrangements while at Expro Gulf Ltd. I handle multi-line phone systems, calendar coordination, document control and confidential record keeping with punctuality and discretion.
I leverage strong MS Office and IT skills, clear communication, and a proactive approach to streamline office workflows and support executives effectively. I am seeking to contribute these strengths to an administrative role at a reputable firm.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
SAQS Healthcare Services
Jan 2023 - Present (2 years 8 months)
Oversaw recruitment, onboarding and HR documentation while maintaining staff records and schedules; served as primary client and front-desk contact and prepared reports and presentations for the General Manager.
Customer Care Representative
Modello Services Limited
Jan 2021 - Jan 2023 (2 years)
Managed scheduling, bookings and conference-room logistics while maintaining digital and physical filing systems to ensure data accuracy and confidentiality; assisted with internal communications and client reports.
Administrative Assistant (Intern)
Expro Gulf Ltd Ghana
Jan 2020 - May 2020 (4 months)
Performed front-desk operations, managed employee documents and assisted with visa and work-permit processing; booked travel and accommodations for expatriate staff and supported HR and senior management with administrative tasks.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Arts, Industrial Art
2017 - 2021
Completed a Bachelor of Arts in Industrial Art at Kwame Nkrumah University of Science and Technology from 2017 to 2021.
Archbishop Porter Girls' Senior High School
Visual Arts Certificate, Visual Arts
2014 - 2017
Obtained a Visual Arts Certificate at Archbishop Porter Girls' Senior High School from 2014 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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