Open to opportunities

Lacey Jarreau

@laceyjarreau

Message

NCCT-certified Medical Office Assistant skilled in coding, billing, and patient support.

United States

Message

What I'm looking for

I seek a patient-focused administrative role in healthcare where I can apply NCCT-certified billing and coding skills, ensure compliance, and contribute to operational improvements and efficient patient care.

I am a NCCT-certified Medical Office Assistant and Billing & Coding Specialist with hands-on experience in patient support, scheduling, insurance verification, billing, and accurate ICD-10-CM/CPT coding. I prioritize HIPAA compliance, clear communication, and continuous learning to deliver patient-centered administrative support.

I have operated a self-employed cleaning service and held clerical and loan officer roles, developing strong data entry, office organization, and multitasking skills while improving processes and producing accurate reports. I bring dependable professionalism, attention to detail, and a focus on operational efficiency to healthcare administrative teams.

Experience

Work history, roles, and key accomplishments

Medical Office Assistant

Self-Employed Cleaning Service

Jan 2015 - Jan 2025 (10 years)

Operated a client-focused cleaning service from 2015–2025, delivering exceptional customer service, managing scheduling, and improving processes to enhance efficiency and client satisfaction.

Customer Service Scheduling Communication Process Improvement Time Management Client Relations Billing Data Entry

Clerical Secretary

Foti Financial Services

Jul 2010 - Nov 2010 (4 months)

Managed office administrative tasks including answering phones, data entry, scheduling, and end-of-month reports to support loan processing and office operations.

Data Entry Scheduling Phone Support Reporting File Management Multitasking HIPAA

Loan Officer

Mutual Finance LLC

Aug 2006 - Jul 2009 (2 years 11 months)

Originated, reviewed, and closed customer loan proposals while verifying employment and managing collection calls and application processing.

Loan Origination Customer Service Collections Communication Documentation

Education

Degrees, certifications, and relevant coursework

Unitech Training Academy

Certificate, Medical Office Assistant; Billing and Coding

2024 - 2025

Completed an online Medical Office Assistant and Billing and Coding program focused on administrative healthcare functions, coding, and billing processes.

National Center for Competency Testing (NCCT)

Professional Certifications, Medical Office Administration; Billing and Coding

Achieved national certifications as a Medical Office Assistant (NCMOA) and Billing and Coding/Insurance & Coding Specialist (NCICS) accredited by the NCCA.