AMAriel Mckinley
@arielmckinley
Organized professional with 5+ years in medical billing and customer service.
United StatesWhat I'm looking for
I am an organized and self-motivated professional with over five years of experience in medical billing, insurance, and customer service. My career has been marked by a proven ability to manage time independently and meet deadlines in fast-paced, detail-driven environments. I excel in remote administrative work, data entry, and account support, ensuring accuracy and compliance in all tasks.
In my previous roles, I have successfully handled payment arrangements and invoice corrections while maintaining HIPAA compliance. As an Insurance Agent, I guided clients through Medicare enrollment and eligibility verification, showcasing my strong communication skills. Currently, I operate my own cleaning business, where I manage client scheduling, invoicing, and digital marketing, further enhancing my project management and customer service skills.
Experience
Work history, roles, and key accomplishments
Entrepreneur
McKinley Cleaning Service LLC
Apr 2021 - Present (4 years 4 months)
Founded and operated a commercial and residential cleaning business, managing client scheduling, invoicing, contracts, and digital marketing. Oversaw vendor communication, purchasing, and operational planning, developing strong customer service, project management, and business operations skills.
Insurance Agent
Tranzact
May 2019 - Present (6 years 3 months)
Guided clients through Medicare enrollment and eligibility verification, maintaining detailed records in CRM systems and ensuring compliance with healthcare regulations. Assisted clients via phone and email, navigating confidential client portals and working independently to meet quotas.
Medical Biller
Meduit
Mar 2016 - Present (9 years 5 months)
Handled payment arrangements, invoice corrections, and account reconciliations for healthcare services. Entered and updated patient billing data with accuracy and timeliness, generating revenue by tracking and collecting on delinquent accounts.
Education
Degrees, certifications, and relevant coursework
NUNorth Carolina A&T State University
Bachelor of Science, Liberal Studies
2009 - 2017
Completed a Bachelor of Science in Liberal Studies. Gained a broad understanding across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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