Laarni Anne Bautista

At The Bedrock Agency, I design operational systems, workflows, trackers, and documentation across multiple client accounts. I've developed and implemented 100+ SOPs, reducing operational errors by 35% and improving team efficiency by 30%.

I analyse bottlenecks and manual processes, then build standardised workflows that make execution more consistent. Using Claude AI and ChatGPT, I've saved approximately 15–20 hours per week of manual processing and streamlined Amazon seller billing and refund resolution by 40%.

I've also led distributed-team operations at Storylines, coordinating client communication, escalations, billing support, HR recruitment, agreements, and e-commerce initiatives. My earlier experience in executive support, banking finance, and marketing gives me a practical understanding of confidential records, commercial documentation, budgets, and stakeholder priorities.

I'm experienced in supporting U.S.-based clients and remote teams across time zones, using ClickUp, AI tools, and clear documentation to create visible, accountable operations.