Open to opportunities

laaq80 User

@laaq80user

Message

I lead enterprise transformation through portfolio governance, process improvement, and delivery.

United States

Message

What I'm looking for

I'm looking to lead enterprise project, portfolio, and process management work that connects strategy to execution, develops strong teams, and delivers meaningful organizational change.

I direct Project & Process Management at Nusenda Credit Union, leading four project managers and two coordinators while building portfolio governance, standardized delivery frameworks, and executive reporting.

I've supported the acquisition and integration of a $338M, six-branch community bank and delivered complex banking initiatives spanning digital banking, mobile and online software upgrades, chatbots, payment systems, loan products, and marketing modernization. I also managed the relocation of 275+ employees to a consolidated administrative campus.

Across Presbyterian Healthcare Services and Presbyterian Health Plan, I've led enterprise patient experience, process improvement, population health, and wellness programs. My work has delivered more than $2M in savings, improved Medicaid breast cancer screening rates by 8%, reduced pharmacy inventory costs by $50,000, and delivered a patient experience initiative six weeks ahead of schedule and on budget.

Experience

Work history, roles, and key accomplishments

Current

Director of Project & Process Management

Current

Nusenda Credit Union

Dec 2022 - Present (3 years 9 months)

Directs enterprise project and process management, leading a team of project managers and coordinators. Establishes department strategy, portfolio governance, and standardized delivery frameworks, and supports acquisition and integration of a community bank.