Open to opportunities

Laaiqah Sedick

@laaiqahsedick

Message

Customer-service focused retail supervisor with leadership and operations experience.

South Africa

Message

What I'm looking for

I seek a role where I can apply retail leadership and customer service skills, contribute to team development, and grow into broader operations or management responsibilities in a supportive, customer-focused environment.

I am a dedicated retail supervisor with hands-on experience leading daily store operations and delivering high standards of customer service in busy environments.

I have trained and supervised new employees in customer service, conflict resolution, and data entry, and I manage opening/closing procedures including cash handling and till reconciliation.

Alongside retail work, I volunteer with a local orphanage and model Islamic fashion, demonstrating community commitment and strong interpersonal presentation skills.

I hold business-focused qualifications including an N-Diploma and N5/N6 certificates in Entrepreneurship, Business Management, Sales Management, Public Relations, Computer Practice, and Cost & Management Accounting, and I bring a hardworking, resilient approach to every role.

Experience

Work history, roles, and key accomplishments

Current

Supervisor, Customer Service

Current

Woolworths

Sep 2024 - Present (1 year 4 months)

Trains and supervises staff, manages daily store operations and opening/closing cash procedures, and resolves customer queries to maintain high service and merchandising standards.