Colton Mubaiwa

I am a dynamic and customer-focused professional with over 5 years of experience in retail operations at Zara. My proven track record in enhancing customer satisfaction and building lasting relationships stems from my effective communication and problem-solving skills. I am passionate about leveraging my retail expertise in a virtual customer care role to drive customer loyalty and satisfaction.

Throughout my career, I have adeptly managed inquiries and resolved issues promptly, ensuring a seamless customer experience. My role as an Operations Specialist involved overseeing stockroom operations, where I was responsible for receiving stock and distributing it to the sales floor. Additionally, my experience as a Cashier and Sales Assistant has honed my ability to process sales and maintain high standards of customer care.