Kyle Juurlink
@kylejuurlink
Administrative and technical professional with a passion for customer service.
What I'm looking for
As a highly organized and detail-oriented individual, I have honed my skills in administrative and technical roles, with a strong focus on customer satisfaction. With a background in Health Informatics and Massage Therapy, I have developed a unique blend of technical and interpersonal skills that enable me to effectively communicate with customers and troubleshoot complex technical issues.
Throughout my career, I have demonstrated my ability to work efficiently and effectively in fast-paced environments, providing timely and accurate support to customers and internal teams. My strong critical thinking and problem-solving skills have allowed me to anticipate and resolve complex technical issues, ensuring minimal downtime and disruption to business operations.
I am a collaborative and flexible team player, with a strong commitment to delivering exceptional customer service and ensuring seamless transitions in technical implementations. I am excited to leverage my skills and experience to drive success in a dynamic and innovative organization.
Experience
Work history, roles, and key accomplishments
Go-Live Support Specialist
Lakeridge Health Corporation
Facilitated successful implementation of new EPIC EMR program by providing onsite support, ensuring seamless transition and minimal disruption to business operations.
IT Support Desk Agent
Lakeridge Health Corporation
Delivered timely and effective technical support to 40-50 calls per day, managed and resolved help desk tickets, and collaborated with internal IT teams and external vendors to escalate and resolve complex technical issues.
Application Analyst
Scarborough Health Network
Provided technical support to customers in 14 hospitals, collaborated with cross-functional teams to improve overall functionality and user experience, and performed maintenance and troubleshooting of Radian and Lumens applications.
Education
Degrees, certifications, and relevant coursework
Kyle hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Kyle?
You can contact Kyle and 90k+ other talented remote workers on Himalayas.
Message KyleFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
