Red Warren Vicedo
@redwarrenvicedo
Dedicated healthcare professional with a passion for data analysis and customer service.
What I'm looking for
As a detail-oriented and organized individual with a strong background in healthcare, I am committed to delivering high-quality services and contributing to organizational growth. With experience in health records management, customer service, and data analysis, I am confident in my ability to optimize processes and improve system efficiency.
Throughout my professional journey, I have developed a strong understanding of medical coding guidelines, insurance policies, and Canadian privacy regulations, ensuring compliance in data management. My proficiency in EPIC, EPR systems, and Tableau Desktop has enabled me to streamline data flow, identify and eliminate duplication, and provide accurate and timely services.
I am a strong communicator with exceptional customer service skills, honed over three years of experience. I am excited to bring my skills and dedication to a dynamic and challenging role within a great healthcare organization.
Experience
Work history, roles, and key accomplishments
Clerical Assistant II
UHN HEALTH RECORDS DEPARTMENT
May 2022 - Present (3 years 1 month)
Optimized Health Records Epic's lab interface queue, improved system efficiency, and managed patient correction requests.
Assistant Office Clerk (Internship)
UHN TRANSCRIPTIONS DEPARTMENT
Apr 2022 - Jun 2022 (2 months)
Managed dispatching of abandoned faxes, delivered transcription letters to physicians, and processed loose reports.
Customer Service Agent
SINGLEPOINT INC
Jan 2019 - Sep 2019 (8 months)
Consistently achieved and surpassed call speed, accuracy, and volume benchmarks, demonstrating a commitment to excellence in customer service.
Education
Degrees, certifications, and relevant coursework
Red Warren hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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