Red Warren VicedoRV
Open to opportunities

Red Warren Vicedo

@redwarrenvicedo

Dedicated healthcare professional with a passion for data analysis and customer service.

Canada

What I'm looking for

Looking for a dynamic and challenging role within a great healthcare organization where I can apply my skills and dedication to deliver high-quality services and contribute to organizational growth.

As a detail-oriented and organized individual with a strong background in healthcare, I am committed to delivering high-quality services and contributing to organizational growth. With experience in health records management, customer service, and data analysis, I am confident in my ability to optimize processes and improve system efficiency.

Throughout my professional journey, I have developed a strong understanding of medical coding guidelines, insurance policies, and Canadian privacy regulations, ensuring compliance in data management. My proficiency in EPIC, EPR systems, and Tableau Desktop has enabled me to streamline data flow, identify and eliminate duplication, and provide accurate and timely services.

I am a strong communicator with exceptional customer service skills, honed over three years of experience. I am excited to bring my skills and dedication to a dynamic and challenging role within a great healthcare organization.

Experience

Work history, roles, and key accomplishments

UD
Current

Clerical Assistant II

UHN HEALTH RECORDS DEPARTMENT

May 2022 - Present (3 years 1 month)

Optimized Health Records Epic's lab interface queue, improved system efficiency, and managed patient correction requests.

UD

Assistant Office Clerk (Internship)

UHN TRANSCRIPTIONS DEPARTMENT

Apr 2022 - Jun 2022 (2 months)

Managed dispatching of abandoned faxes, delivered transcription letters to physicians, and processed loose reports.

SI

Customer Service Agent

SINGLEPOINT INC

Jan 2019 - Sep 2019 (8 months)

Consistently achieved and surpassed call speed, accuracy, and volume benchmarks, demonstrating a commitment to excellence in customer service.

Education

Degrees, certifications, and relevant coursework

Red Warren hasn't added their education

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Tech stack

Software and tools used professionally

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Red Warren Vicedo - Clerical Assistant II - UHN HEALTH RECORDS DEPARTMENT | Himalayas