Open to opportunities

KYLE GRANVILLE

@kylegranville

Message

Professional chameleon. Looking to create the best possible life for my family and create success for you.

United States

Message

What I'm looking for

I’m looking to lead operations where I can own P&L, build high-performing teams, improve systems, and drive revenue growth—combining strategic execution with strong client relationships and calm decision-making under pressure.

I lead organizations end-to-end—owning operational strategy, budgeting, hiring, and day-to-day execution while keeping teams focused in high-pressure environments. I’ve proven I can scale programs, improve systems, and grow sales by building strong client and staff relationships.

Most recently, I oversee full organizational operations, including scouting and player acquisition, financial planning, coaching-staff development, and brand leadership. I also bring consultative experience in debt-relief solutions, plus customer- and process-driven roles across retail operations, authentication verification, and fitness leadership.

Experience

Work history, roles, and key accomplishments

Current

Manager & Optometrist Apprentice

Current

Parksher Council Opticians

Jan 2024 - Present (2 years 5 months)

Direct daily retail operations, including sales, inventory control, staffing, and customer service. Manage insurance claims processing for regulatory compliance and improve customer satisfaction through a service-focused culture.

Retail Operations Inventory Control Staff Scheduling Customer Service Insurance Claims Processing Regulatory Compliance

Current

Owner & General Manager

Current

Buffalo Tempest Hockey Club

Jan 2023 - Present (3 years 5 months)

Oversee all hockey operations, including scouting, player acquisition, trades, contracts, and roster strategy. Manage the organizational budget, lead coaching staff hiring and development, and drive operational strategy and long-term growth.

Sports Operations P&L management Player Acquisition Roster Strategy Budgeting Hiring Contracts Strategic Planning Logistics Management

Processor / Authenticator

James Spence Authentication

Jan 2021 - Jan 2025 (4 years)

Travel nationally to autograph authentication events and provide high-level customer service in professional event settings. Maintain accuracy and integrity in verification processes while operating independently with high accountability.

Customer Service Event Operations And Verification Process Independent work Accountability

Senior Financial Consultant

Strategic Financial Solutions

Jan 2022 - Jan 2024 (2 years)

Consult clients on debt-relief solutions from onboarding through resolution while managing high-volume client communications. Promoted to Senior Consultant within 3 months and deliver customized solutions through complex financial systems.

Debt Relief Consulting Client Onboarding High Volume Communication Custom Solutions Customer Relationship Management

Personal Trainer / Fitness Director

Achieve Personal Fitness

Jan 2020 - Jan 2024 (4 years)

Design customized progressive fitness programs to exceed client goals and build long-term relationships through accountability and trust. Drive client retention and referral growth by delivering consistent coaching and results tracking.

Personal Training Program Design Client Retention Goal Setting Coaching And Accountability Relationship Building Fitness Programming

Personal Training Director

LA Fitness

Jan 2019 - Jan 2020 (1 year)

Promoted multiple times within two months from Counselor to Director and generated $60,000 in training sales within 60 days. Managed and mentored 7 trainers, implemented structured hiring and onboarding systems, and oversaw scheduling, revenue targets, and program development.

Team Leadership Training Sales Revenue Targets Onboarding Scheduling Program Development Performance Management