Open to opportunities

Kyla Edwards

@kylaedwards

I’m an entry-level AI Trainer and customer support professional, skilled in data entry, typing, and AI-assisted writing.

United States

Message

What I'm looking for

I’m looking for a remote role where I can train and support AI tools, write with accuracy, and deliver friendly customer service with strong problem-solving and attention to detail.

I’m an AI Trainer with hands-on experience using AI tools to research, generate drafts, and produce written content while maintaining quality standards.

I also provide online chat support, keeping a high level of professionalism and customer satisfaction as I resolve concerns quickly and clearly.

In data entry, I’ve built a strong foundation in accurate, efficient keyboarding and typing, using tools like Microsoft Excel, Microsoft Word, and Google Sheets to manage client information.

What I bring to every role is fast learning, critical thinking, attention to detail, and strong problem-solving and communication skills—especially in remote and hybrid environments.

Experience

Work history, roles, and key accomplishments

Online Chat Support

Remote

Mar 2026 - Apr 2026 (1 month)

Provided professional online chat support by resolving customer concerns and responding to inquiries in a friendly and timely manner.

Customer Service Chat Support Professional communication Customer Satisfaction Problem Solving Active Listening

AI Trainer

Remote

Dec 2025 - Feb 2026 (2 months)

Utilized AI tools and research to generate and draft written content, ensuring quality standards during creation and edits.

Research Content Creation Content Editing AI Tools Quality Control Critical Thinking Attention To Detail

Data Entry Specialist

Remote

Nov 2025 - Dec 2025 (1 month)

Entered client data accurately using strong typing skills and maintained organized records in spreadsheet and document tools.

Data Entry Microsoft Excel Microsoft Word Google Sheets Client Data Management Fast Paced Data Input

Education

Degrees, certifications, and relevant coursework

C.E. Byrd High School

High School Diploma, High School

2019 - 2023

Completed a four-year high school curriculum at C.E. Byrd High School from 2019 to 2023, earning a High School Diploma. Completed one year of cosmetology (extracurricular).