Kwezi Chabikuli

I am a dedicated credit specialist with a strong background in analyzing credit risk patterns and providing lending solutions. Currently, I work at the Bank of Montreal, where I evaluate credit limit increases and credit card applications, ensuring that clients receive the best financial advice and support. My role involves collaborating with internal teams to enhance risk management processes, which has significantly improved our operational efficiency.

Previously, I served as a Fraud Analyst at Scotiabank, where I successfully prevented fraud losses by identifying high-risk transactions and resolving over 200 fraud-related issues weekly. My proactive approach not only safeguarded client assets but also strengthened their trust in our services. My experience as a Customer Care Advisor further honed my skills in customer service, allowing me to effectively address financial inquiries and improve overall customer satisfaction.