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Kamogelo MaifalaKM
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Kamogelo Maifala

@kamogelomaifala

Dedicated administrative professional with extensive customer service experience.

Botswana
Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am an experienced administrative professional with a strong background in customer service and front desk management. Over the years, I have honed my skills in greeting and welcoming guests, managing phone communications, and ensuring a smooth operational flow in various settings. My journey began at Kalahari Associates, where I developed my foundational skills in reception duties and data entry.

My role as an Admissions Clerk at Gaborone Private Hospital allowed me to further enhance my abilities in patient registration and cash handling, while also taking on the responsibility of training new staff. Most recently, I served as an Administration Office Assistant at BSISM Engineering Company, where I managed expense reports, coordinated with vendors, and maintained filing systems. I am currently pursuing a degree in Human Resources Management to complement my practical experience and further my career.

Experience

Work history, roles, and key accomplishments

PH

Porter

Princess Marina Hospital

Jul 2024 - Apr 2025 (9 months)

Transported patients between wards and moved medical equipment, supplies, linen, and specimens throughout the hospital. Responsible for transferring deceased patients to the mortuary.

BC

Administration Office Assistant

BSISM Engineering Company

Jan 2021 - Nov 2023 (2 years 10 months)

Processed expense reports and invoices, ensuring accurate financial record-keeping. Managed office supplies, coordinated with vendors, and maintained comprehensive filing systems.

GH

Admissions Clerk

Gaborone Private Hospital

Feb 2015 - Dec 2019 (4 years 10 months)

Registered outpatients and performed general front desk duties, ensuring smooth patient flow. Managed daily cash handling and contributed to staff development by training new employees.

KA

Receptionist

Kalahari Associates

Nov 2011 - Jan 2015 (3 years 2 months)

Managed front desk operations, including greeting and directing visitors, answering phones, and handling messages. Performed essential administrative tasks such as filing, data entry, and ordering office supplies.

Education

Degrees, certifications, and relevant coursework

Botswana Open University logoBU

Botswana Open University

Diploma, Human Resources Management

Currently pursuing a program in Human Resources Management, developing skills in HR principles and practices.

Alison Online school logoAS

Alison Online school

Certificate, Customer Service

Completed an online certification in Customer Service, gaining foundational knowledge in customer interaction and support.

Alison Online school logoAS

Alison Online school

Certificate, Basic Life Support

Undertook online training in Basic Life Support, acquiring essential skills for emergency medical situations.

Alison Online school logoAS

Alison Online school

Certificate, Occupational Health and Safety

Completed an online course in Occupational Health and Safety, focusing on workplace safety regulations and practices.

SS

Selibe Phikwe Senior school

BGCSE, General Studies

Completed secondary education, earning the Botswana General Certificate of Secondary Education.

Tech stack

Software and tools used professionally

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Kamogelo Maifala - Porter - Princess Marina Hospital | Himalayas