At ICICI Bank (I Process Services India Pvt Ltd.), I investigate suspicious transactions and manage chargeback disputes, ensuring compliance with Visa and Mastercard regulations.
I use Advanced Excel, including PivotTables and Power Query, to clean, analyze, and report on fraud-related data.
I create interactive dashboards and automate recurring reports to help identify fraud trends, support early risk detection, and inform risk controls.
I also prepare evidence and data reports for dispute resolution, and support internal audits and compliance reviews. I hold a B.Sc. in Information Technology and completed ExcelR’s Certification in Data Analytics.
