Kumar Gaurav
@kumargaurav10
Senior Technical Analyst at Gap International Sourcing managing Windows Server, Azure SFTP, and VMware environments.
IndiaWhat I'm looking for
At Gap International Sourcing India Pvt Ltd., I manage Windows Server environments and Active Directory, and administer Azure cloud SFTP jobs for the FAMS application. I also oversee VMware environments to maintain virtualization efficiency and system scalability.
I manage networking infrastructure and NetApp storage, and lead technical support analysts in incident resolution and service request fulfillment within SLA. Earlier, at Amazon Seller and Services Pvt Ltd., I led a team of 12 IT professionals and supported IT operations across multiple locations.
Experience
Work history, roles, and key accomplishments
Senior Technical Analyst
Gap International Sourcing India Pvt Ltd
Dec 2022 - Present (3 years 11 months)
Working on Payroll of Randstad India Pvt Ltd.
Managing Windows Server environments (W2K12, W2K16, W2K19, W2K22), ensuring stability, security, and performance, along with Active Directory administration for user access and security policies.
Administering Azure cloud SFTP jobs for the FAMS application, ensuring secure and efficient data transfers while optimizing cloud performance.
Overseeing c
Lead Support Engineer
Amazon Seller and Services Pvt Ltd
Mar 2020 - Nov 2022 (2 years 8 months)
Lead and manage a team of 12 IT professionals, providing training to new staff, ensuring adherence to technical procedures, and handling escalation IT support calls for timely issue resolution. Oversee the installation, configuration, and troubleshooting of Juniper Switches, Firewalls, and SD-WAN devices, ensuring optimal network performance and security. Monitor network circuits, identify perform
Sr. IT Executive
Lifestyle International Pvt Ltd
Jun 2013 - Feb 2020 (6 years 8 months)
• Install, configure, and maintain Windows environments, including Windows 10, W2K8, and W2K12 servers.
• Configure and manage Cisco switches to ensure network stability and performance.
• Install, configure, and support POS application servers, ensuring smooth retail operations.
• Provide Level 1 support for NetApp storage and vSAN, ensuring optimal storage performance.
• Create, configure, a
Education
Degrees, certifications, and relevant coursework
Narsee Monjee Friends Of Library
Master of Business Administration
Shobhit University
Bachelor's Degree, Information Technology
Section
Advanced Prompting Techniques
Issued Jul 2026
Section
Section Coach x Gap: Basic AI Proficiency
Issued Jul 2026
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Information Technology
2022 - 2024
Completed Master in business administration in specialization in IT
NMIMS CDOE
Master of Business Administration - Information Technology and Systems Management
Issued Oct 2024
Linux Academy
LPI Linux Essential Training Course
Issued Apr 2020
Increase Visibility to Advance Your Career
Issued Apr 2020
APTRON SOLUTIONS PVT LTD
Amazon Web Services Solutions Architect Associate
Issued Mar 2019
Swami Harinarayan Singh College
Intermediate, Physical Sciences
2009 - 2011
Shobhit University
Bachelor of Science (BSc), Information Technology
2011 - 2014
CBITM Technology
Iternet Security & Ethical Hacking
Issued May 2014
Jetking Infotrain Limited
JCHNP- Hardware & Networking
Issued Apr 2011
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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