Skip to main content
AM
Open to opportunities

Atharva More

@atharvamore

IT infrastructure professional specializing in Windows Server administration, Active Directory, and virtualization support.

India
Message

What I'm looking for

I’m looking for an IT infrastructure services role where I can apply my Windows Server and Active Directory expertise, maintain secure and reliable server environments, and keep learning in a dynamic, challenging setting while advancing my career growth.

I’m a dedicated IT infrastructure professional with 3+ years of experience supporting Windows Server environments and enterprise authentication services. I focus on maintaining secure, reliable, and efficient server infrastructures while continuously improving my technical skills.

I specialize in Windows Server administration (2008R2 through 2022), including Active Directory, DNS, DHCP, OU management, Group Policy Objects, and file/print services. I’ve handled installation, configuration, troubleshooting, and ongoing maintenance, with a strong emphasis on monitoring, event log review, and performance awareness.

In my recent roles, I’ve managed incident resolution within SLA timelines by monitoring server health, responding to alerts, and performing first-level troubleshooting. I regularly support user account lifecycle tasks (creation, modification, password resets, unlocks, de-provisioning) and manage access permissions for shared folders, applications, printers, and security/distribution groups.

I also bring practical virtualization and security capability, including VMware vSphere/ESXi and Hyper-V (basic), along with BitLocker and Azure AD concepts like SSPR password reset procedures. I’m comfortable using ServiceNow and ITIL-aligned ticketing workflows, and I collaborate effectively with cross-functional IT teams to resolve complex issues by escalating to L2/L3 when needed.

Experience

Work history, roles, and key accomplishments

ES
Current

IT Analyst

Elevance Systems

May 2024 - Present (2 years 2 months)

Provided IT support for Windows Server environments by monitoring server health, responding to alerts, and resolving incidents within SLA timelines. Performed Active Directory administration (users, groups, access, password resets/unlocks) and managed core services (AD, DNS, DHCP, GPO) while documenting changes and incidents in ServiceNow.

CO

Technical Support Advisor

Concentrix

May 2023 - May 2024 (1 year)

Delivered Level 1 technical support for Windows Server environments by monitoring server availability and resolving incidents within SLA timelines. Troubleshot Windows Server/Active Directory/DNS/DHCP/GPO issues, supported patching coordination, handled file and print server incidents, and maintained incident documentation in ServiceNow.

Education

Degrees, certifications, and relevant coursework

Savitribai Phule Pune University logoSU

Savitribai Phule Pune University

Master of Science, Computer Applications

Grade: 70%

Completed an M.Sc. in Computer Applications at Pune University, graduating in May 2025 with 70%.

Savitribai Phule Pune University logoSU

Savitribai Phule Pune University

Bachelor of Science, Computer Science

Grade: 80%

Completed a B.Sc. in Computer Science at Pune University, graduating in August 2022 with 80%.

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan