Open to opportunities

Humzah Dawood

@humzahdawood

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IT executive driving digital transformation, IT strategy, and service delivery with 13+ years' experience.

South Africa

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What I'm looking for

I seek senior IT leadership roles where I can drive digital transformation, align IT with business strategy, manage large projects and budgets, and develop high-performing teams.

I am an Information Technology executive with over 13 years' experience leading digital transformation, IT strategy, service delivery, ERP implementations and information security across multi-site organisations. I have led large IT projects, implemented ERP and WMS integrations, managed CAPEX/OPEX, vendor relationships, and built IT teams to deliver measurable business value.

I focus on aligning technology with business objectives to reduce costs and increase revenue, while improving operational resilience and ROI. I bring hands-on experience from senior roles including CIO and Senior Manager IT Operations, with a track record of driving modernization, governance, and cyber awareness initiatives.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager - IT Operations

Current

MANCOSA

Jul 2023 - Present (2 years 2 months)

Developed and executed IT strategy and modernization roadmap to drive digital transformation, managed IT solution delivery and budgets (CAPEX/OPEX), and improved service delivery and security awareness across the organisation.

IT strategy Digital Transformation IT Service Management Vendor Management Budgeting Cybersecurity ERP Service Delivery Team Leadership

IT Executive / CIO

Pedros Chicken

Nov 2021 - Jun 2023 (1 year 7 months)

Created and maintained group IT strategy, led large IT projects including CRM and data analytics integrations, managed IT operations and security, and controlled IT budget and vendor assessments.

CRM Data Analytics Project Management IT Governance Vendor Management Cybersecurity Budgeting

Group Head of IT

Classic Luxury

Mar 2018 - Oct 2021 (3 years 7 months)

Directed group IT strategy and led ERP/WMS implementations, managed major system upgrades and migrations, optimized infrastructure performance, and oversaw IT budgeting and team development.

ERP WMS IT strategy Project Management Infrastructure Team Management

Senior Support Specialist

Marshall Security

Nov 2012 - Feb 2018 (5 years 3 months)

Provided desktop and server support, maintained security and monitoring systems, managed installations and upgrades of software (Windows Server, Watch Manager, Sage) and supported bespoke guard systems.

Desktop Support Windows Server Installation Bespoke Security Systems

IT Helpdesk Support

Vawdas Interiors

Jan 2011 - Oct 2012 (1 year 9 months)

Provided desktop and remote support, managed Active Directory and email administration, monitored network status, and served as Syspro ERP super user and helpdesk administrator.

Help Desk Active Directory Remote Support Printers Syspro Customer Support