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Stephan De GoedeSG
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Stephan De Goede

@stephandegoede

General Manager at Modern Italian Kitchen (M.I.K) / Italio who led 30+ staff and introduced standard operating procedures.

South Africa
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What I'm looking for

I'm moving into remote work in operations coordination, administration or customer support. I have a reliable home office with fibre internet and backup power, and good overlap with UK and European business hours.

At Modern Italian Kitchen (M.I.K) / Italio, I led a team of 30+ staff, including 3 junior managers, across front-of-house and operations. I built weekly schedules to match demand while keeping within the labour budget.

I trained and coached staff, maintained payroll documentation and administrative reports, and handled supplier orders and inventory tracking. I also introduced standard operating procedures that improved team efficiency and consistency.

Earlier, as Manager at Tony's Fully Furnished Pizza Co, I managed inventory records, stock audits and payroll, and served as the main escalation point for problems and conflicts. I'm now moving into remote work in operations coordination, administration or customer support.

Experience

Work history, roles, and key accomplishments

TC

Head Waiter

Tony's Fully Furnished Pizza Co

Jan 2013 - Dec 2014 (1 year 11 months)

Served as Head Waiter, overseeing service operations and ensuring customer satisfaction.

SA

Head Waiter

Simply Asia

Jan 2010 - Dec 2013 (3 years 11 months)

Served as Head Waiter, managing service quality and team coordination.

CZ

Head Waiter & Assistant Manager

Café Zoé

Jan 2005 - Dec 2010 (5 years 11 months)

Managed stock and staff performance as Head Waiter and Assistant Manager.

Education

Degrees, certifications, and relevant coursework

Stephan hasn't added their education

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Tech stack

Software and tools used professionally

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