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Kudirat Bakare

@kudiratbakare

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Executive Virtual Assistant | Administrative Support | Hubspot Certified Customer Support | Open to work

Nigeria

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What I'm looking for

I am seeking a Customer Service or Virtual Assistant role where I can apply my communication, organizational, and problem-solving skills while delivering excellent support and continuing to grow professionally.

Entry-level Virtual Assistant and Administrative Support professional based in Lagos, Nigeria, passionate about helping businesses stay organized and run efficiently from anywhere. I bring a background in customer service, records management, and executive support, backed by a HubSpot Service Hub certification and hands-on experience managing calendars, emails, and client communications. I’m detail-oriented, reliable, and always eager to learn new tools that make remote teams more productive. Currently seeking remote Executive VA and Customer Support roles where I can bring structure, professionalism, and a genuine drive to add value.

Experience

Work history, roles, and key accomplishments

Siwes Intern

OSLB

May 2023 - Oct 2023 (5 months)

I completed my SIWES at a State Library, where I assisted with cataloging books, and arranging library materials systematically. I also organized and maintained physical and digital documents for easy retrieval. I also did supported daily administrative activities including record keeping and file organization. Assisted with data entry and updating of library records and user information.

Customer Service Communication Skills Data Entry Microsoft Office Administrative Support Record keeping Time Management Organization

SIWES Intern

Osun State Library Board

May 2023 - Sep 2023 (4 months)

I was a SIWES Intern where I gained hands-on customer service . I assisted library users with enquiries, registration processes and access to library resources. I also provided guidance with visitors on locating books, journals, and other information materials. I responded politely to user requests and helped resolve basic issues relating to library services.

Customer Service Communication Skills Problem Solving Conflict Resolution Complaint Handling Microsoft Word Email Communication Teamwork Time Management Attention To Detail Excel Records Management

Education

Degrees, certifications, and relevant coursework

Ekiti State University

Bachelor of Education (B.Ed.), Library and Information Science

2019 - 2024

Activities and societies: SIWES/industrial training at Osun State Library Board (May 2023–Sep 2023): assisted ~15 visitors/day, resolved inquiries and complaints, and maintained accurate records.

Completed a Bachelor of Education in Library and Information Science at Ekiti State University (2019–2024). Developed skills aligned with library services, including inquiry handling and records management.