Refka Habashy

I am a highly motivated banking professional with over 8 years of progressive experience in sales, customer service, and team leadership. My career has been marked by a proven ability to exceed targets and build strong customer relationships, which has significantly contributed to branch revenue. I have a deep understanding of financial products and services, and I excel in customer relationship management and sales strategy development.

In my most recent role as Head of Customer Service at Commercial International Bank-CIB, I managed and mentored a sales team, fostering a high-performance culture. I developed and implemented business plans that encompassed sales, revenue, and expense controls, ensuring the achievement of branch objectives. My dedication to customer service excellence and problem-solving has consistently led to high levels of customer satisfaction and loyalty.