kshitij dutt
@kshitijdutt
I lead enterprise technology programs, service delivery, and digital transformation nationwide.
IndiaWhat I'm looking for
I'm leading national operations at Dev IT Serv for software development, service delivery, and IT infrastructure solutioning, with responsibility for enterprise program delivery, client engagement, commercial solutioning, and risk management.
Across LRS Services, Grab A Grub, Choice Solutions, and HCL Services, I've delivered enterprise technology projects, digital platforms, and service delivery for corporate accounts. My work spans B2B and B2C platform implementation, digital transformation, stakeholder management, requirements documentation, and multi-team coordination.
I've managed enterprise accounts including Vodafone, Airtel, Tata Group, Bank of Baroda, PNB, ITC, IOCL, and BHEL. I've led cross-functional teams of up to 230 engineers and project and service-delivery managers across India while driving portfolio revenue growth through strategic account planning and pipeline development.
With more than 20 years in IT, I bring program management, infrastructure, cloud solutions, account management, and solution architecture experience, supported by PRINCE2, Scrum Master, Azure Fundamentals, and ITIL-4 certifications. I've also been recognized with Best Manager Award and Innovation at Work recognition.
Experience
Work history, roles, and key accomplishments
Assistant General Manager
Dev IT Serv Pvt. Ltd.
Jul 2024 - Present (2 years 2 months)
Leading national operations for software development, service delivery, and IT infrastructure solutioning teams. Responsible for enterprise program delivery, client engagement, commercial solutioning, and risk management.
Senior Program Manager
LRS Services Pvt. Ltd.
Sep 2022 - Jul 2024 (1 year 10 months)
Managed nationwide software development and IT infrastructure teams delivering enterprise technology projects and digital transformation initiatives.
Project Manager
Grab A Grub Services Pvt. Ltd.
Oct 2021 - Sep 2022 (11 months)
Handled B2B and B2C digital platform implementation, stakeholder management, requirement documentation, and multi-team coordination.
Senior Manager
Choice Solutions Ltd.
Jan 2018 - Oct 2021 (3 years 9 months)
Handled service delivery and key account management for enterprise and corporate accounts.
Manager — Service Delivery
HCL Services Ltd.
Sep 2015 - Jan 2018 (2 years 4 months)
Managed service delivery for enterprise solutions and support organization.
Area Manager
Choice Solutions Ltd.
May 2009 - Aug 2015 (6 years 3 months)
Managed area operations and service delivery for the company.
Area Manager
CAD Studio
Feb 2008 - Feb 2009 (1 year)
Managed area operations and service delivery for the company.
Team Leader
Knowledge Crop Technologies (P) Ltd.
Jul 2007 - Jul 2008 (1 year)
Led a team and managed project execution and coordination.
Customer Support Engineer
Rohanika Electronics and Medical Systems
Oct 2005 - Jun 2007 (1 year 8 months)
Provided customer support and technical assistance for electronic and medical systems.
Associate, Verification Department
ATS Services Pvt. Ltd.
Sep 2004 - Jul 2005 (10 months)
Worked in the verification department, performing verification tasks.
Education
Degrees, certifications, and relevant coursework
Techno Professional Institute of Management & Health Science
MBA, Sales & Distribution
MBA in Sales & Distribution from Techno Professional Institute of Management & Health Science, completed in 2011.
Pt. Ravi Shankar Shukla University
BE, Electronics & Telecommunication
BE in Electronics & Telecommunication from Pt. Ravi Shankar Shukla University, completed in 2003.
Scrum Alliance
Certified Scrum Master, Scrum
Certified Scrum Master (CSM) from Scrum Alliance.
Microsoft
Microsoft Azure Fundamentals (AZ-900), Cloud
Microsoft Azure Fundamentals (AZ-900) certification from Microsoft.
PeopleCert
ITIL-4 Foundation, IT Service Management
ITIL-4 Foundation certification from PeopleCert.
PeopleCert
PRINCE2 Practitioner, Project Management
PRINCE2 Practitioner certification from PeopleCert.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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