Looking for a job

Abhishek Chaturvedi

@abhishekchaturvedi3

Message

Program Manager at BOSCH who integrated AI tools to map and optimize skills across a 275+ person engineering workforce.

India

Message

At BOSCH, I managed capacity planning and operational readiness for 275+ engineering associates across India, working with leadership stakeholders in Germany. I also integrated AI-driven tools to map and optimize workforce skills.

At JOHNSON CONTROLS INDIA, I directed delivery of the Companion occupant experience product across enterprise clients and managed a roughly $3M revenue portfolio. I oversaw integration with ML models, chatbots, voicebots, and the OpenBlue IoT platform.

At eGAIN COMMUNICATION PVT. LTD., I managed digital transformations for global accounts including Vodafone, Cisco, British Telecom, EE, and State Farm. I oversaw agile engineering and releases for eGain's enterprise CMS, including knowledge management portals and customer-support tools.

At INFOSYS TECHNOLOGIES LTD., I managed delivery for Vodafone's online self-service portal across eight markets and worked onsite in the UK with British Telecom on content delivery infrastructure and its 21st Century Network initiative. I hold PMP, PRINCE2 Practitioner, SAFe 5 Agilist, and Certified Scrum Master credentials.

Experience

Work history, roles, and key accomplishments

Program Manager — Digital and Talent

Bosch

Jan 2024 - Apr 2026 (2 years 3 months)

Managed strategic resource deployment and capacity planning for 275+ engineering associates across multi-site centers in India. Spearheaded AI-driven tool integration for skill mapping and optimization, and directed vendor partner selection and contract negotiations.

AI Integration Capacity Planning Vendor Management Resource Deployment .NET Java Cloud Computing DevOps Infra Stakeholder Management

Delivery Manager / Engineering Manager

Johnson Controls India

Dec 2018 - Aug 2023 (4 years 8 months)

Directed end-to-end delivery of the flagship Companion occupant experience digital product for major enterprise clients, managing a strategic revenue portfolio of ~$3M USD. Led and mentored multi-disciplinary engineering organizations of 150+ associates across full SDLC cycles.

Product delivery P&L management Team Leadership Chatbot Voicebots IoT OpenBlue Pre Sales BRD SDD OKRs

Senior Project Manager / Project Manager

eGain Communication Pvt. Ltd.

Oct 2013 - Dec 2018 (5 years 2 months)

Managed high value digital transformations for major global accounts including Vodafone, Cisco, British Telecom, EE, and State Farm. Oversaw release planning and agile engineering for eGain's enterprise CMS, delivering interactive knowledge management portals and AI-powered chatbots.

Agile Release planning CMS AI Chatbot Knowledge Management Stakeholder Management Escalation Management

Project Manager

Infosys Technologies Ltd.

Oct 2011 - Oct 2013 (2 years)

Led global delivery team for Vodafone's online interactive self-service portal deployed across 8 global markets. Managed Change Control Board approvals and drove process improvement to achieve CMMI Level 5 standards.

Project Management Change Control SLA Management CMMI Global Delivery Stakeholder Management

Onsite Customer Experience Designer & PM

Infosys Technologies Ltd.

Sep 2009 - Sep 2011 (2 years)

Stationed onsite in the UK to lead coordination of Content Distribution and Delivery Infrastructure design for BT's Wholesale Content Connect product. Led customer discovery sessions and release prioritization with BT equipment vendors and network design teams.

Customer Experience Content Distribution Release Management Stakeholder Management network design

Business Analyst / Programmer Analyst / Software Engineer

Infosys Technologies Ltd.

Oct 2003 - Sep 2009 (5 years 11 months)

Drove business requirements analysis, architecture clarification, and CLI/GUI software design for BT's 21st Century Network initiative. Worked on development projects for Infosys and British Telecom from India.