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Kristin Watson

@kristinwatson1

Compassionate case manager with 8+ years’ experience delivering person-centered care plans and compliance-focused support.

United States
Message

What I'm looking for

I’m looking for a role where I can deliver person-centered care plans, coordinate community and provider resources, and ensure HIPAA/regulatory compliance—using my experience in case management, monitoring, and advocacy to improve client outcomes.

I’m a compassionate, organized, and client-focused case manager with 8+ years of wholistic case management experience. I advocate for patient health and well-being by working closely with healthcare workers, interdisciplinary teams, and institutions.

In my current role as a Care Navigator at Centene Corporation, I evaluate members’ needs and barriers to care, facilitate personalized care plans, and coordinate providers, specialists, and community resources. I also provide psychosocial and resource support while monitoring progress and collaborating on plan revisions.

Previously, as a Support Planner/Case Manager at Medical Management and Rehabilitation Services, I assessed clients for Medicaid covered Home and Community Base Services and Medicaid Waivers, conducted home visits, and intervened as an advocate in crisis situations. I built authorizations for personal care services and ensured accurate documentation in electronic databases.

Earlier, as a Social Work Assistant at Encore at Turf Valley, I managed caseloads across long-term care and acute rehabilitation, coordinated care plan meetings, and supported safe discharges with home health and durable medical equipment. I bring empathy, attention to detail, and strong documentation to every stage of care.

Experience

Work history, roles, and key accomplishments

CC
Current

Care Navigator

Centene Corporation

May 2024 - Present (2 years 1 month)

Evaluated member needs and barriers to care, then recommended and facilitated personalized care/service plans by identifying required providers, specialists, and community resources. Monitored progress toward goals, documented activities in an electronic system for regulatory compliance, and built authorizations for personal care services.

MS

Support Planner/ Case Manager

Medical Management and Rehabilitation Services

Mar 2022 - May 2024 (2 years 2 months)

Assessed clients for Medicaid Home and Community-Based Services and Medicaid Waivers, developing person-centered plans and monitoring progress toward goals. Advocated in crisis situations, conducted home visits, supported care coordination with service providers, and mentored new hires during probation.

EV

Social Work Assistant

Encore at Turf Valley

Jun 2016 - Feb 2022 (5 years 8 months)

Managed a caseload of long-term care and acute rehabilitation patients by coordinating care plan meetings with residents, families, and interdisciplinary teams. Assessed resident cognition and mood to monitor risks and planned safe discharges by arranging home health services and durable medical equipment while maintaining electronic patient records.

Education

Degrees, certifications, and relevant coursework

Walden University logoWU

Walden University

Master of Science, Health Education and Promotion

2018 - 2021

Earned an M.S. in Health Education and Promotion at Walden University from 2018 to 2021.

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Science, Human Services

2016 - 2018

Earned a B.S. in Human Services at Southern New Hampshire University from 2016 to 2018.

Howard Community College logoHC

Howard Community College

Associate of Arts, Human Services

2014 - 2016

Earned an A.A. in Human Services at Howard Community College from 2014 to 2016.

Tech stack

Software and tools used professionally

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