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Kevin Keene

@kevinkeene

Behavioral health case manager specializing in SUD and acute psychiatric utilization decisions.

United States
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What I'm looking for

I’m looking for a behavioral health role where I can lead utilization reviews and care coordination using MCG/ASAM standards—supporting safe transitions of care, strong documentation/compliance, and close collaboration with providers, members, and families.

I’m a behavioral healthcare professional with 15+ years of experience across utilization management, case management, and substance use disorder (SUD) treatment. I specialize in acute psychiatric and SUD level-of-care determinations, medical necessity review, and care coordination using MCG & ASAM criteria, delivering trusted guidance to providers, members, and families.

Across Cigna–Evernorth and Beacon Health Options, I’ve owned telephonic clinical reviews and authorization decisions, coordinated referrals across inpatient, residential, PHP/IOP, and outpatient settings, and partnered with leadership and medical staff to resolve complex cases. I bring strengths in crisis intervention, documentation/compliance, and cross-functional collaboration, supported by thorough, audit-ready documentation, plus earlier leadership and direct counseling experience as a UBH Denton Program Manager and licensed therapist/counselor.

Experience

Work history, roles, and key accomplishments

Cigna Evernorth logoCE

Behavioral Health Case Manager

Cigna Evernorth

Oct 2016 - Apr 2026 (9 years 6 months)

Provided acute psychiatric and SUD utilization management through telephonic level-of-care assessments and authorization decisions. Reviewed medical necessity using MCG, ASAM, and TCADA criteria and coordinated transitions across inpatient, residential, PHP/IOP, and outpatient settings.

UD

Adult Services Program Manager

UBH Denton

Jan 2012 - Jan 2013 (1 year)

Supervised and trained program therapists to maintain clinical coverage and quality for adult behavioral health services. Conducted group and individual counseling, performed medical record audits, and reinforced documentation standards.

UD

Freedom Care Program Therapist

UBH Denton

Jan 2008 - Jan 2012 (4 years)

Co-developed and implemented addiction treatment programming for military members, including group curricula and care pathways. Delivered therapy addressing combat trauma and co-occurring substance use concerns and provided chemical dependency counseling with CBT/CPT-informed and 12-step facilitation approaches.

Valley Hope Association logoVA

Chemical Dependency Counselor

Valley Hope Association

Jan 2005 - Jan 2008 (3 years)

Served as a senior counselor in residential chemical dependency treatment, providing individual therapy and contributing to individualized treatment planning. Facilitated process groups and family therapy, delivered recovery-focused psychoeducation, and used MMPI-2 assessments to inform clinical recommendations.

Education

Degrees, certifications, and relevant coursework

Amberton University logoAU

Amberton University

Master of Arts, Counseling Psychology

Earned an M.A. in Counseling Psychology from Amberton University.

University of La Verne logoUV

University of La Verne

Bachelor of Science, Behavioral Science

Earned a B.S. in Behavioral Science from the University of La Verne.

Tech stack

Software and tools used professionally

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