Kevin Keene
@kevinkeene
Behavioral health case manager specializing in SUD and acute psychiatric utilization decisions.
What I'm looking for
I’m a behavioral healthcare professional with 15+ years of experience across utilization management, case management, and substance use disorder (SUD) treatment. I specialize in acute psychiatric and SUD level-of-care determinations, medical necessity review, and care coordination using MCG & ASAM criteria, delivering trusted guidance to providers, members, and families.
Across Cigna–Evernorth and Beacon Health Options, I’ve owned telephonic clinical reviews and authorization decisions, coordinated referrals across inpatient, residential, PHP/IOP, and outpatient settings, and partnered with leadership and medical staff to resolve complex cases. I bring strengths in crisis intervention, documentation/compliance, and cross-functional collaboration, supported by thorough, audit-ready documentation, plus earlier leadership and direct counseling experience as a UBH Denton Program Manager and licensed therapist/counselor.
Experience
Work history, roles, and key accomplishments
Behavioral Health Case Manager
Cigna Evernorth
Oct 2016 - Apr 2026 (9 years 6 months)
Provided acute psychiatric and SUD utilization management through telephonic level-of-care assessments and authorization decisions. Reviewed medical necessity using MCG, ASAM, and TCADA criteria and coordinated transitions across inpatient, residential, PHP/IOP, and outpatient settings.
Behavioral Health Case Manager
Beacon Health Options
Apr 2013 - Oct 2016 (3 years 6 months)
Managed utilization review for acute care and psychiatric services, supporting appropriate placement across the continuum of care. Completed telephonic clinical assessments, coordinated referrals, and used MCG/ASAM medical necessity criteria while maintaining audit-ready documentation.
Adult Services Program Manager
UBH Denton
Jan 2012 - Jan 2013 (1 year)
Supervised and trained program therapists to maintain clinical coverage and quality for adult behavioral health services. Conducted group and individual counseling, performed medical record audits, and reinforced documentation standards.
Freedom Care Program Therapist
UBH Denton
Jan 2008 - Jan 2012 (4 years)
Co-developed and implemented addiction treatment programming for military members, including group curricula and care pathways. Delivered therapy addressing combat trauma and co-occurring substance use concerns and provided chemical dependency counseling with CBT/CPT-informed and 12-step facilitation approaches.
Chemical Dependency Counselor
Valley Hope Association
Jan 2005 - Jan 2008 (3 years)
Served as a senior counselor in residential chemical dependency treatment, providing individual therapy and contributing to individualized treatment planning. Facilitated process groups and family therapy, delivered recovery-focused psychoeducation, and used MMPI-2 assessments to inform clinical recommendations.
Education
Degrees, certifications, and relevant coursework
Amberton University
Master of Arts, Counseling Psychology
Earned an M.A. in Counseling Psychology from Amberton University.
University of La Verne
Bachelor of Science, Behavioral Science
Earned a B.S. in Behavioral Science from the University of La Verne.
Availability
Location
Authorized to work in
Job categories
Skills
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