Busola Okojie

I’m a compassionate, detail-oriented Registered Nurse and Certified Medical Virtual Assistant with over 14 years of healthcare experience supporting chronic care, patient monitoring, and care coordination. I focus on patient-centered communication, empathetic engagement, and accurate clinical documentation in fast-paced environments.

In my current role (2011–Present), I conduct comprehensive patient assessments and implement care plans, coordinating interdisciplinary care and discharge planning. I document patient encounters in hospital information systems and EHR platforms, ensuring strict adherence to HIPAA compliance, data privacy, and safety protocols.

I lead scheduled patient outreach calls for chronic care follow-up and monitoring, collecting and documenting patient-reported symptoms, vitals, medication adherence, and care plan updates. I support enrollment and engagement in care management programs, and I de-escalate difficult situations while maintaining patient trust and clarity.

My impact is measurable: I improve patient engagement and adherence through consistent follow-up, reduce provider workload by managing outreach and documentation tasks, and enhance patient satisfaction with structured, compassionate communication. I’m committed to continuous learning and efficiency through process improvement and strong teamwork.