Chelsey Church
@chelseychurch
Master’s-level behavioral health professional with 7 years of experience.
What I'm looking for
I am a master's-level behavioral health professional with over seven years of experience delivering trauma-informed, client-centered care to diverse and high-acuity populations. My expertise lies in both virtual and in-person settings, where I utilize evidence-based interventions and care coordination to enhance client outcomes. I am known for my ability to combine clinical insight with compassion, supporting individuals through their recovery and behavioral health challenges.
Throughout my career, I have managed complex caseloads and launched care programs for clients with PTSD, suicidality, and co-occurring disorders. My role as a Complex Case Manager at Cerebral allowed me to provide crisis intervention and triage, ensuring safety and continuity of care. I have also contributed to the field as a Mental Health Technology Editor, where I researched and reviewed teletherapy and addiction recovery platforms, creating scoring rubrics to assess their clinical impact and user experience.
My commitment to improving client retention and engagement is evident in my achievements, such as increasing client retention by 31% and reducing average PHQ-9 scores across my caseload. I thrive in fast-paced environments and consistently exceed KPIs, demonstrating my dedication to delivering high-quality mental health services.
Experience
Work history, roles, and key accomplishments
Mental Health Technology Editor
ChoosingTherapy.com
Jun 2024 - Present (1 year 5 months)
Researched and critically reviewed teletherapy, MAT, and addiction recovery platforms for quality and credibility. Wrote SEO-driven content to guide users in choosing digital mental health services.
Complex Case Manager
Cerebral
Dec 2021 - Jun 2024 (2 years 6 months)
Launched two care programs for high-acuity clients with PTSD, suicidality, and co-occurring disorders. Provided crisis intervention and triage via chat, managing real-time risk and safety protocols.
THL Lead + Care Coordinator
Camelot Care Centers
Oct 2017 - Jan 2022 (4 years 3 months)
Supervised a regional team of mental health case managers, providing leadership, training, and oversight during program expansion. Led insurance audits and conducted detailed reviews of clinical documentation to ensure accuracy, compliance, and continuity of care.
Family Service Worker
State of TN Dept. of Children's Services
May 2017 - Oct 2017 (5 months)
Coordinated permanent placement planning for children in state custody, prioritizing safety, stability, and trauma-informed practices. Facilitated foster placements, adoptions, and biological family reunification in alignment with state and federal guidelines.
Referral Specialist
TN River Family Medicine
Jun 2016 - May 2017 (11 months)
Connected clients to essential resources, life skills training, and wellness education, promoting long-term stability and resilience.
Psychology Tutor
Tusculum College
Dec 2015 - May 2017 (1 year 5 months)
Provided academic support and guidance to students in psychology courses. Assisted with understanding complex psychological concepts and research methodologies.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Master of Science, Industrial & Organizational Psychology
Grade: Summa cum laude
Master’s-level behavioral health professional with over 7 years of experience delivering trauma-informed, client-centered care to diverse and high-acuity populations. Skilled in virtual and in-person settings, with expertise in evidence-based interventions, remote engagement, and care coordination.
Tusculum College
Bachelor of Arts, Psychology
Grade: Summa cum laude | Psi Chi Honors
Studied psychology with a focus on foundational principles and research methodologies. Graduated with high honors, demonstrating strong academic performance and dedication to the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
choosingtherapy.comJob categories
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