Kristina Garza

I am a dedicated and experienced case manager with a strong background in facilitating communication between clients, families, and various agencies to ensure that client needs are met effectively. Currently, I serve as a Lead Case Manager at Cherokee Federal, where I monitor the performance of integrated solutions and identify areas for improvement. My role also involves training and mentoring new case managers, sharing best practices to enhance service delivery in the industry.

Previously, I worked as a Qualified Mental Health Associate at Telecore Corporation, where I developed strategies to improve operational efficiency while providing essential support services to clients. My experience as a Disaster Case Manager with the National Emergency Management & Response allowed me to oversee critical processes, ensuring compliance with standards and conducting training for staff. My career began as a Clinical Social Worker at AMI Healthcare, where I implemented safety protocols and developed systems for tracking facility operations.