At Maximus Aidvantage, I manage vendor reviews and monitor contractual agreements and SLAs, working with internal stakeholders to address performance and compliance.
I review vendor documentation for risks and gaps, share findings with management, and report issues with recommendations for escalation or remediation.
I also support procurement and asset management processes, including purchasing, inventory tracking, and asset lifecycle management. I use AI tools to streamline research and create SOPs, business communications, and meeting materials while maintaining appropriate review and accuracy standards.
Previously, as an Analyst at Sallie Mae/Navient, I supported loan origination and servicing systems, implemented enhancements, and resolved electronic file transmission issues with IT and business partners. I hold a Lean Six Sigma Green Belt certification.
