Looking for a job

Kristina Cole

@kristinacole

Senior Administrative Assistant at A1 Hospitality Group, where I coordinated logistics and operational systems across 10 regional properties.

United States

Message

What I'm looking for

I’m transitioning my facility management and crisis-response experience into a Senior Administrative Assistant role, where I can optimize workflow and support the Plant General Manager.

At A1 Hospitality Group, I coordinated logistics and administrative operations across 10 regional properties as a Regional Task Force General Manager. I also supported the transition to Opera Cloud, PEP, and HotelKey across multiple facilities.

At Holiday Inn Express & Suites Pasco, I managed payroll and workforce administration as Assistant General Manager, and maintained expense-tracking spreadsheets in Excel. Earlier, as Front Office Manager, I administered the Opera PMS database and streamlined check-in documentation.

Experience

Work history, roles, and key accomplishments

Current

Regional Task Force General Manager

Current

A1 Hospitality Group

Jan 2024 - Present (2 years 9 months)

Deployed on short notice to lead operational turnarounds and manage logistics across 10 regional properties. Spearheaded corporate transition and staff training for advanced operational software platforms.

Opera Cloud PEP HotelKey Excel Microsoft Word Logistics Crisis Management Executive Administration

Assistant General Manager

Holiday Inn Express & Suites Pasco

Jan 2020 - Dec 2022 (2 years 11 months)

Managed comprehensive workforce logistics, onboarding tracking, labor compliance, and weekly payroll processing using Netchex and GNSA platforms. Built and maintained complex Excel tracking spreadsheets to audit operational expenses and monitor asset utilization.

Netchex GNSA Excel Payroll Processing Budgeting Vendor Management Facility Supervision

Front Office Manager

Holiday Inn Express & Suites Pasco

Jan 2015 - Dec 2020 (5 years 11 months)

Acted as onsite super-user and administrator for the Opera PMS database, ensuring data integrity for daily inventory and facility scheduling. Managed department scheduling, payroll submission, and cross-functional team communications.

Opera PMS Scheduling Payroll Team Communication Process Optimization

Front Desk Agent

Holiday Inn Express & Suites Pasco

Jan 2014 - Dec 2015 (1 year 11 months)

Executed high-volume data entry, front-line multi-line phone routing, and digital record-keeping using proprietary corporate systems with 100% data accuracy. Maintained precise daily logs and handled confidential guest and corporate information with discretion.

Data Entry Phone Systems Record keeping Cash Handling Confidentiality