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Krio Mahaffey

@kriomahaffey

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I coordinate care, operations, and client support across health, property, and service environments.

United States

Message

What I'm looking for

I'm seeking a safe, team-oriented role where I can use my operations, client support, care coordination, and administrative skills while continuing to learn new skills that benefit the company and my career.

I'm currently an Insurance Loss Inspector with Property Advisors, using Pruvan to complete property and occupancy inspections, document conditions with photos, and communicate project progress.

As a Health and Wellness Remote Coach at Jenny Craig, I connect with clients around their goals, create weekly hydration and activity plans, support meal-plan adherence, and complete care calls and operational tasks.

Previously, I spent nearly a decade as a Program Manager at Stavros Independent Living, coordinating individualized services, medication documentation, care teams, staff hiring and scheduling, and regulatory records. Earlier, as an Office Manager at Blue Waves and Awnings, I managed payroll, HR, sales support, accounts payable and receivable, dispatch, inventory, customer service, and daily office operations.

Experience

Work history, roles, and key accomplishments

Current

Insurance Loss Inspector

Current

Property Advisors

Sep 2024 - Present (2 years 2 months)

Use Pruvan app to look up open insurance inspection and property occupancy orders. Take photos of properties per each order's instructions, report progress, document occupancy signs, and maintain communication.

Pruvan Property Inspections Documentation Communication Skills

Current

Health and Wellness Remote Coach

Current

Jenny Craig

Mar 2022 - Present (4 years 8 months)

Conduct coaching sessions to help clients set and achieve goals, build confidence, and maintain commitment. Use the Jenny Craig Service Model to create weekly goals and hydration/activity plans, confirm appointments, and complete care calls.

Coaching Client Engagement Goal Setting Meal Planning Communication Skills

Cannabis Advisor

Resinate

Nov 2020 - Feb 2022 (1 year 3 months)

Checked IDs, stocked products, labeled bins, assisted customers with product recommendations, attended trainings, and completed end-of-day tasks and sanitation logs.

Customer Service Point of Sale Inventory Management Product Knowledge

Program Manager

Stavros Independent Living

Jun 2011 - Nov 2020 (9 years 5 months)

Administered medications, developed and implemented individualized service plans, coordinated care with clinical teams and families, and managed staff hiring, training, and scheduling.

Medication administration Care Coordination Staff Management Documentation Scheduling

Office Manager

Blue Waves and Awnings

Jul 2005 - Jun 2011 (5 years 11 months)

Processed payroll, handled HR issues, dispatched drivers, managed sales and accounts payable/receivable, answered phones, created spreadsheets and work orders, and handled scheduling and customer service.

Payroll Human Resources Accounts Payable Accounts Receivable Customer Service Scheduling Data Entry Inventory Control