kowshik User
@kowshikuser
Transformation and process-optimization leader driving data-led efficiency and compliance improvements.
IndiaWhat I'm looking for
I am a Transformation and Process Optimization professional with 13 years' experience across Financial, Government, and IT services, currently pursuing an MBA at IIM Indore to strengthen leadership and digital transformation capabilities.
I have delivered measurable impact including a 35% improvement in operational efficiency, recovery of ₹10 Cr+ in revenue, and a 25% improvement in audit compliance by configuring role-based access for 100K+ users. I blend analytics, automation and stakeholder alignment to standardize workflows and strengthen governance.
My cross-sector experience spans risk analytics, workflow digitization, IAM solutions, and procurement governance, with certifications in Scrum, Lean Six Sigma, and AI fundamentals. I focus on pragmatic, data-driven transformation that improves compliance, reduces cycle-times, and recovers revenue.
Experience
Work history, roles, and key accomplishments
Inspector
Central Board of Indirect Taxes and Customs
Dec 2020 - May 2025 (4 years 5 months)
Delivered 35% improvement in operational efficiency by realigning stakeholders and standardizing workflows, and recovered ₹10Cr+ through data-driven compliance and governance initiatives.
Auditor
Defence Accounts Department
Jun 2018 - Dec 2020 (2 years 6 months)
Generated ₹4.8Cr annually by improving compliance from 50% to 80% via automated reminders and validations, and improved asset utilization by 25% through audit-driven corrections.
Tax Assistant
Central Board of Direct Taxes
Aug 2016 - Jun 2018 (1 year 10 months)
Recovered ₹2Cr by analyzing 3,000+ returns to identify high-risk cases and reduced processing time by 50% by digitizing 300+ appeal records, lowering appeal pendency by 10%.
Improved audit compliance by 25% through RBAC configuration for 100K+ users, reduced portal load times by 40%, and executed zero-downtime identity management upgrades.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Management Indore
Master of Business Administration, Business Administration
Activities and societies: Academic Committee Coordinator; sports competitor (Table Tennis champion, Badminton runner-up)
Pursuing a Master of Business Administration at IIM Indore to strengthen leadership and digital transformation capabilities.
G Pulla Reddy Engineering College, Sri Krishnadevaraya University
Bachelor of Technology, Engineering
Bachelor of Technology degree completed at G Pulla Reddy Engineering College under Sri Krishnadevaraya University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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