Korey Jacobs
@koreyjacobs
I lead high-volume operations, teams, and customer experience improvements.
United StatesWhat I'm looking for
I've led high-volume store operations at Ricciardi Brothers, coaching teams, strengthening commercial customer relationships, and improving service delivery across Marlton, NJ and West Chester, PA. By improving execution, team performance, and customer engagement, I drove 18% year-over-year sales growth following prior declines.
Previously at Sherwin-Williams, I supported sales, service, and operational goals while managing day-to-day customer and account needs. I used inventory, receivables, and performance data to inform decisions and improve store operations.
As Technical Director at Accelerate Church, I designed operational solutions for reliable in-person and online service delivery and trained volunteer staff to uphold team standards.
Experience
Work history, roles, and key accomplishments
Assistant Manager / Store Manager / Branch Manager
Ricciardi Brothers
Dec 2021 - Present (4 years 11 months)
Lead and coach a store team in a high-volume environment, setting clear expectations for service, accountability, and performance. Strengthened customer relationships across commercial accounts, proactively resolving issues and improving overall client experience.
Technical Director
Accelerate Church
Jun 2020 - Jul 2023 (3 years 1 month)
Designed and implemented operational solutions to support reliable service delivery for in-person and online audiences. Trained volunteer staff and reinforced team standards to ensure a high-quality experience aligned with organizational expectations.
Partnered with store leadership to deliver sales, service, and operational goals while managing day-to-day customer issues and account needs. Used inventory, receivables, and performance data to support decisions and improve store operations.
Education
Degrees, certifications, and relevant coursework
St. John's University
Bachelor of Science, Business Management
2010 - 2013
Activities and societies: Sigma Iota Epsilon Honor Society
Earned a Bachelor of Science in Business Management, with membership in the Sigma Iota Epsilon Honor Society.
Piedmont College
Double Major, Business Management and Philosophy
2009 - 2010
Pursued a double major in Business Management and Philosophy.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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