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Oghenekome UdoguOU
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Oghenekome Udogu

@komeudogu

Remote freelance Customer Care & IT Support specialist resolving email, chat, and phone issues with tech-savvy problem-solving and flexibility.

Nigeria
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What I'm looking for

Remote freelance Customer Care & IT Support Specialist. Resolve issues via email, chat, or call using knowledge bases and e-learning systems. Tech-savvy, curious, and solution-oriented. Comfortable with tools, flexible schedule, and available 20+ hours/week.

I’m a tech-savvy, detail-obsessed Data Entry Specialist and aspiring Virtual Assistant with a strong foundation in administrative support and a growing passion for automation and digital operations.

With experience managing large volumes of data, organizing information across platforms like Google Sheets, Microsoft Excel, Airtable, and CRMs, I’ve built a track record of delivering accurate, timely, and clean datasets for clients and teams. I take pride in being the “silent engine” behind smooth workflows—ensuring information is always in the right place, at the right time, without errors.

My career has been focused on creating systems that reduce chaos. Whether it’s helping businesses migrate data, clean up backlogs, build smart spreadsheets with formulas, or automate repetitive tasks with tools like Zapier and macros, I bring efficiency and reliability to every task.

I’m especially interested in remote-first teams that value systems thinking, digital tools, and continuous improvement. I enjoy learning new software and am currently upskilling in areas like CRM management, basic coding (Python for automation), and cybersecurity basics for remote professionals.

Beyond work, I’m passionate about tech innovation, building income streams online, and supporting small businesses or solo founders who need hands-on operational help.

I'm ready to contribute to teams where digital organization, data precision, and proactive support are critical—and where I can grow into higher-impact roles over time.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Benin logoUB

University of Benin

Bachelor's degree, Geology/Earth Science

2008 - 2014

Studied Geology and Earth Science, focusing on the study of the Earth's structure, composition, and processes.

Tech stack

Software and tools used professionally

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