Open to opportunities

ALLI-BALOGUN EMMANUEL

@alli-balogunemmanuel

Message

Tech-savvy Virtual Assistant specializing in Microsoft 365, Google Workspace, and executive support.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can support executives with Microsoft 365/Google Workspace, streamline digital workflows, and improve operational efficiency. I want to combine technical problem-solving with documentation and user training.

I’m a detail-oriented, tech-savvy Virtual Assistant with over 3 years of experience in technical support, digital operations, and administrative coordination. I translate technical information into actionable insights to improve operational efficiency.

I specialize in Microsoft 365 & Google Workspace administration, including executive calendar management and high-volume email operations. In my IT Support role, I maintained 99.9% communication uptime for executives, earned a 4-star user satisfaction rating, and authored proactive technical documentation that reduced repeat queries and streamlined productivity.

As a Technical Systems Consultant (Freelance), I handle end-to-end technical setup and optimization of business digital platforms, including professional dashboard configuration. I analyze system performance data to remove technical barriers and enhance user engagement and business efficiency.

I also bring strong training and systems experience, managing helpdesk operations and delivering technical training on cybersecurity and software applications to over 100 users. Earlier, I supported large-scale event productions by coordinating live streaming systems and troubleshooting hardware to ensure zero downtime.

Experience

Work history, roles, and key accomplishments

Current

Technical Systems Consultant

Current

Tabs_Uniquuee

Dec 2025 - Present (7 months)

Execute end-to-end technical setup and optimization of business digital platforms, including professional dashboard configuration. Analyze system performance data to identify and resolve technical barriers and improve user engagement and business efficiency.

Technical Setup Optimization Performance Analysis Digital Platforms User Engagement

IT Support Specialist

WYSE Entertainment

Jan 2024 - Aug 2025 (1 year 7 months)

Managed high-volume email operations and Microsoft 365 systems for the executive team, ensuring 99.9% communication uptime. Resolved complex technical inquiries, authored proactive technical guidance and internal documentation, and used Google/Instagram analytics to optimize platform visibility and system performance.

Microsoft 365 Email Operations Helpdesk operations Technical Documentation User Support Google Analytics Social Media Analytics Troubleshooting

IT Support Technician & Instructor

Aridoh Model College

Aug 2024 - Jul 2025 (11 months)

Managed the organization’s helpdesk, providing first-line administrative and technical support for staff and leadership. Maintained critical digital infrastructure and delivered technical training on cybersecurity and software applications to over 100 users.

Helpdesk operations Cybersecurity Technical Software Applications Technical Training Troubleshooting

Media & Systems Technician

Love World Media

Jan 2022 - Jan 2024 (2 years)

Coordinated live streaming systems and presentation software for large-scale event productions, ensuring zero downtime. Provided real-time troubleshooting and hardware setup for internal staff and external audiences.

Presentation Software Hardware Setup Systems support