Open to opportunities

Komalpreet Kaur

@komalpreetkaur5

Customer success and operations professional delivering client support, international coordination, and banking excellence across fast-paced teams.

India

Message

What I'm looking for

I’m seeking roles in customer success, operations, and client support where I can coordinate international processes, resolve issues quickly, and strengthen stakeholder relationships to improve service quality.

I’m a customer-focused professional with experience spanning international relations coordination, client communication, and banking operations. At Lovely Professional University, I managed partner-institution and departmental communication, advised students on exchange programs, and coordinated logistics like accommodation, transportation, and event scheduling.

At HDFC Bank, I handled customer queries and banking operations while maintaining service standards through timely issue resolution and accurate cash handling, documentation, audits, and operational reporting. I also supported branch operations through inventory verification, compliance monitoring, and process coordination, while contributing to cross-selling and client engagement initiatives.

Experience

Work history, roles, and key accomplishments

International Relations Officer

Lovely Professional University (LPU)

Jun 2022 - Apr 2023 (10 months)

Managed communication and coordination with international partner institutions and academic departments. Advised students on exchange program applications and documentation, and coordinated logistics for accommodation, transportation, scheduling, and events.

Logistics Management Documentation Management Stakeholder Management Cross functional Coordination Administrative Operations Word PowerPoint

Assistant Manager

HDFC Bank

Jun 2017 - Dec 2021 (4 years 6 months)

Managed customer queries, account-related support, and banking operations while maintaining high service standards. Built client relationships, promoted banking products, and ensured accuracy in cash handling, documentation, audits, and operational reporting.

Customer Relationship Management (CRM)Banking Operations Cash Handling Documentation And Reporting Audit & Compliance Inventory Verification Compliance Monitoring

Banking Operations Intern

HDFC Bank

Jun 2016 - Jul 2016 (1 month)

Conducted market research and customer surveys for a product penetration and digitalization project. Collaborated on data collection and analysis and prepared reports and presentations for senior management.

Market Research Survey Data Collection Data Analysis Report Writing Presentation Development Strategic Recommendations Research & Documentation