okoroafor Ikem

Partnered with cross-functional leaders to identify opportunities that improved customer engagement and operational efficiency, contributing to a 15% increase in customer retention. Automated data workflows and pipelines using SQL and Python, reducing manual reporting efforts by 20%.

Led data-driven analysis of production, inventory, and sales data using advanced Excel and SQL, identifying process inefficiencies that reduced material waste by 15% and improved on-time delivery by 12%. Managed cross-functional coordination and developed standardized reporting templates and KPI trackers.

Analyzed sales and operational data with SQL and Python to support strategic decisions that improved store performance and customer satisfaction metrics. Supported A/B testing and continuous experimentation initiatives, contributing to measurable gains in productivity.

Analyzed large customer and sales datasets using SQL and Excel, providing insights that influenced marketing strategies and promotional planning. Developed SQL scripts to automate data extraction and reporting workflows, increasing data processing efficiency by 25%.

Completed Cloud Infrastructure and Data Management certification from Oracle in 2023.

Grade: Distinction

Post Degree Diploma in Business Administration with Distinction from Langara College.

Professional Diploma in Business Analyst from European Open University.

Completed Data Analysis with Python certification from freeCodeCamp in 2023.

Bachelor of Science in Wood and Biomaterial Engineering from the University of Ibadan.

Completed Python Essentials and Data Science Essentials certifications from Cisco Networking Academy in 2023.

Completed SQL Masterclass certification from Udemy from 2021 to 2022.

Completed Google Analytics for Beginners certification from Google from 2020 to 2021.